FAQ

Frequently Asked Questions

How often should I schedule cleaning services for my home or business?

The frequency of cleaning services needed depends on the size of your home or business, the number of people using the space, and the level of activity in the area. We recommend weekly or bi-weekly cleaning services for residential properties and daily or weekly cleaning services for commercial properties. Our team can work with you to develop a cleaning schedule that fits your specific needs.
Will I always have the same cleaner coming to my home or business?

We try to dispatch the same cleaner to your home or business for each appointment. However, this is not always possible due to scheduling conflicts or staff availability. Rest assured that all of our cleaners are trained, background-checked, and supervised to ensure the highest quality service.
Do you provide cleaning supplies, or should I provide them for your team?

We provide all the necessary cleaning supplies and equipment, including vacuums, mops, and cleaning solutions. However, if there are specific cleaning solutions that you prefer, please let us know, and we will do our best to accommodate your requests. If there are any supplies you'd like to provide us with, we're happy to use them if it is safe and effective for both our cleaners and your property.

Our Policies

Choose the Best Package for Your House Cleaning Needs

Accepted Payment Methods

At Hilda's Cleaning Services, we offer competitive pricing for our high-quality house cleaning services. Our packages are designed to fit your budget and needs. Contact us today to get a customized quote.

Cancellation Policy

We understand that sometimes plans change. If you need to cancel or reschedule your appointment, please let us know at least 24 hours in advance. Otherwise, a cancellation fee may apply.

Satisfaction Guarantee

Our goal is to provide you with the best possible house cleaning experience. If for any reason you are not satisfied with our service, please let us know within 24 hours and we will do our best to make it right.